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Total Pet Kitchen Warranty

Thank you for purchasing Total Pet Kitchen. We are committed to providing high-quality products and ensuring your satisfaction. This warranty statement outlines the terms and conditions of the warranty coverage provided by WySE Products for your product.

1. Warranty Coverage

WySE Products warrants that the Total Pet Kitchen cooking device will be free from defects in materials and workmanship under normal use and service for a period of 1 year from the date of purchase.

This warranty covers:

  • Defects in materials and workmanship.
  • Failure of the product to perform as intended due to manufacturing errors.

This warranty does not cover:

  • Damage caused by misuse, abuse, neglect, or improper maintenance.
  • Unauthorized modifications, repairs, or alterations.
  • Normal wear and tear.
  • Accidental damage, including but not limited to drops, spills, or impacts.
  • Damage caused by external factors, such as extreme environmental conditions or power surges.

2. Warranty Claim Process

If you believe your product is defective and qualifies for warranty coverage, please follow these steps:

  1. Contact Customer Support: Reach out to our customer support team at contact@wyseproducts.com or (201) 603-2597. Provide proof of purchase, a description of the issue, and any relevant photographs if applicable.
  2. Evaluation: Our team will evaluate your claim to determine if the product qualifies for warranty coverage. We may request additional information or ask you to send the product to our service center for inspection.
  3. Resolution: If the product is deemed defective and eligible under the warranty, we will, at our discretion, repair or replace the product at no additional cost to you.

3. Limitations of Liability

This warranty is the exclusive remedy provided by WySE Products. To the maximum extent permitted by law:

  • WySE Products shall not be liable for incidental, consequential, or indirect damages resulting from the use or inability to use the product.
  • The warranty coverage is limited to the original purchaser and is non-transferable.
  • This warranty gives you specific legal rights, and you may also have other rights that vary by jurisdiction.

4. Additional Support

If you have questions about your product or this warranty, please contact us at:

WySE Products LLC
contact@wyseproducts.com
(201) 603-2597

560 Sylvan Ave, Suite 1133
Englewood Cliffs NJ 07632

Thank you for choosing WySE Products. We are here to ensure your satisfaction with Total Pet Kitchen and appreciate your trust in our products.

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